Akamai Technologies, Inc. Principal Technical Program Manager in Cambridge, Massachusetts

Principal Technical Program Manager


Cambridge, United States

Corporate IT

Jun 14, 2018 Post Date

013280 Requisition #

Do you love data? Are you passionate about using data to derive insights and take meaningful action? Does the thought of working with a large amount of data to develop business advantages get you excited? Would you be interested in working a on transformation program consisting of big data, analytics and reporting - one that touches every aspect of a pioneering and world-renowned internet technology company – with a team of people just as smart, insightful and passionate as you are?

Well, if that sparks your interest…this is the job for you. Come join the transformation at Akamai and be part of a revolutionary program that will reshape the way the corporation analyzes and uses data.

Information Technology is seeking an experienced, driven, results-oriented Principal Program Manager to lead the definition and execution of complex business and technology programs, to direct and ensure the successful outcome of those programs and to lead cross-functional teams in their planning, implementation, development and support. This position will champion project submissions for approval across the his/her portfolio, provide end-to-end accountability for the program(s), report on the realization of program benefits and overall status to the Executive Sponsor(s). You will actively lead Governance teams by providing approval, prioritization and recommendations for program delivery. You will work closely with key Stakeholders by communicating and managing expectations, negotiating day to day issue resolution and decisions and ensuring the Program meets defined business outcomes and objectives. This role will determine resource requirements for the Program(s), assemble cross-functional program teams using a matrix management approach, own the overall plan along with risk and change management. You should be fluent in sound software and services architecture, development and deployment models, CI/CD automation, cloud and big data technologies and software service business models & economics.


Lead program definition, planning, and execution of assigned Program(s), which are made up of multiple projects, ensuring critical success factors are defined and monitored and the business objectives are achieved. Including, but not limited to the following:

  • Developing and managing an integrated program schedule and monitoring and reporting on progress (actual vs. forecast) via the Global Program and Project Reporting process.

  • Program definition and scoping, owning the program plan and the deliverables required for the program’s success.

  • Identify dependencies and inter-dependencies between programs along with coordination across all teams involved in the project to successfully scope, size and drive implementation of identified transformation and growth opportunities.

  • Defining and mobilizing critical program resources.

  • Managing health status of program(s) to anticipate risks and/or issues and to proactively implement mitigation plans.

  • Managing budgets and producing monthly forecast and actual reports.

  • Participation in defining and implementing new policies and procedures.

  • Proactively managing health status of Program(s) to anticipate risks and/or issues and to proactively implement mitigation plans.

  • Presenting Program(s) status on a regular basis to senior executives.

About the Team

The Akamai Information Technology organization is a team of industry leading professionals dedicated to owning and driving the innovation of Akamai’s Corporate Infrastructure, Applications, Development and Security for our customers and stakeholders. Information Technology manages all aspects of the program lifecycle as well as the coordination and delivery of key cross-organizational strategic programs, including prioritization, definition, planning, success metrics and ongoing delivery for these initiatives.

Required Education and Experience

  • 15 years of relevant experience and a Bachelor’s degree in Computer Science, Engineering, Management, another related field or its equivalent.

Required Skills

  • Minimum 12 years of experience in a global Information Technology organization

  • Minimum 12 years of experience as Program Manager on large business transformation Projects and Program(s). This includes demonstrable experience in:

oSubject matter and domain experience in Big Data, Analytics and Reporting.

oLeading multiple concurrent and interdependent projects, for a sustained period, to achieve a successful and measurable outcome.

oLeading and managing cross matrix; multi-functional; and global teams.

Desired Skills

  • MBA preferred

  • Ability to govern Program(s) and successfully meet goals with tight deadlines/budgets and minimal supervision. Candidate must use one's own initiative to provide robust and timely solutions.

  • Strong interpersonal & leadership skills with heavy experience working at an executive level and coordinating other senior level multifunctional global stakeholders to achieve an outcome.

  • Strong presentation and communication skills including ability to effectively communicate ideas in both written and spoken form to executive staff, business sponsors, managers, and technical resources in clear concise language that is appropriate to the target audience.

  • Strong consulting, facilitation and planning skills including ability to workshop and translate strategy into actionable and resourced plans.

  • Significant vendor /software evaluation, selection and RFI/RFP experience.

  • Exceptional change management experience in global organizations.

  • Line management experience including recruiting, developing, performance management (including offshore teams where required), as well as cohesively managing global teams.

  • Strong leadership presence with influential skills when negotiating day to day resolutions/issues and decision-making with key senior stakeholders.

  • Accreditation in a formal Project/Program Management and/or the Change Management methodology.

  • Experience with various project planning tools JIRA/Confluence, Google, Microsoft Project, Smartsheet.

  • Experience with leading data governance projects

  • Working knowledge of most-recent data analytics and visualization techniques and tools such as RStudio and Tableau

  • Track record creating effective and continuously-updating reporting dashboards

  • Experiences need to include: data mapping, ETL development and testing, database design, architecture and system mapping (for operational systems and data warehouses / data lakes)

  • Experience with multiple development methodologies, i.e. Waterfall, Agile, DevOps.

  • Big 5 consulting experience preferred.

  • Proficient in business process optimization, defining success metrics and implementing Program Management best practices and standards.

  • Proficient in risk identification and mitigation.

  • Experience in the high-tech and / or software industry a plus.

About Akamai Technologies

Akamai is the global leader in Content Delivery Network (CDN) services, making the Internet business ready—fast, reliable, and secure—for its customers. The company's advanced web performance, mobile performance, cloud security and media delivery solutions are revolutionizing how businesses optimize consumer, enterprise and entertainment experiences for any device, anywhere. Headquartered in Cambridge, MA, Akamai has offices around the world and operates the most pervasive, highly distributed CDN—with more than 200,000 servers in 110 or more countries—delivering up to 30% of all Web traffic. Learn more atwww.akamai.com/careers.

Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more atwww.akamai.com/diversity.