Akamai Technologies, Inc Logistics Specialist in Krakow, Poland
General & Administrative
Aug 09, 2018 Post Date
013885 Requisition #
About the Job
Manage the distribution activities for Akamai’s network equipment in assigned region. Coordinator is responsible for fulfillment requirements in all stages of the supply chain cycle. This individual will work closely with Manufacturers, 3PLs, Carriers, Repair Vendors, and other Akamai Network members. They are expected to maintain accuracy of network assets in region with proper coordination/planning with various groups within Network Infrastructure. Order fulfillment experience is required, and crucial to the role. Position reports to Logistics Operations Manager and is supervised by Senior Lead.
About the Team
The Logistics Group is part of Service Management. We work with Partner Developers, Provisioning, Deployment, Strategy, Supply Chain and Network Support to deploy and maintain the Akamai Network. Our primary responsibilities are encapsulated in the management of Akamai’s network equipment from birth to death. This includes, but is not limited to, import/export, warehousing, distribution, certification, customs regulations compliance, shipping, transportation, advance exchange, repairs, and asset end of life.
*Accountable for the cost effective, efficient, timely and accurate Order Fulfillment (deployment, maintenance, and deconstruct) of all equipment, parts, and other material in support of Akamai’s global network.
*Accurately process all orders in assigned region utilizing Siebel Sales (asset & order management ERP system) in accordance with order creators’ requirements, protocol, and department SLA.
*Schedules and revises order plans to ensure efficient distribution of products to satisfy internal and external customers.
- Build ad hoc reports to assist with managing orders in queue as they hit set milestones.
*Develop technical understanding of products used in Akamai’s deployed network so that QA can be performed on orders before processing to completion.
*Track and report supplemental logistics expenses not captured by traditional methods in Siebel as situation dictate.
*Monitor equipment inventories (flagging inventory discrepancies, correcting, and communicating activity to the Supply Chain group).
*Display a strong sense of urgency in researching, tracking and correcting shipping problems, working directly with vendors to resolve issues in a timely and cost effective manner.
*Work directly with international/domestic vendors (3PLs, Carriers, Manufacturers, etc.) to ensure swift delivery of equipment requested on orders.
*Prepares import/export documentation in accordance with established procedures and guidelines.
*Liaise with internal groups to develop procedures to ensure accuracy of information in database.
*Comparing freight quotes from multi carriers, factoring all miscellaneous charges before making final selection.
*Contact Network Partners to resolve past due RMAs for unreturned defective equipment.
*Update internal WIKI with any and all process changes impacting region and vendors.
*Escalating unresolved issues to correct stakeholders and providing support until closed.
*Bachelors Degree in related field.
*3-4 years related experience within the global distribution, order fulfillment and supply chain management industry.
Familiar with Advance Exchange Programs – parts replacement and repairs.
*Excellent problem solving skills.
*Ability to perform highly detailed work.
*Strong computer skills with MS Access and MS Excel experience.
*Familiarity with WMS platforms, ie SAP.
*Exposure to Siebel Sales a plus.
*Experience with international shipping and required documents.
*Intimate knowledge of transportation industry carriers, 3PLS, and their services.
*Strong analytical skills, financial and operational.
*Solid forecasting and procurement experience.
*Proven vendor management experience.
*Excellent project management experience.
About Akamai Technologies
Akamai secures and delivers digital experiences for the world's largest companies. Akamai's intelligent edge platform surrounds everything, from the enterprise to the cloud, so customers and their businesses can be fast, smart, and secure. Top brands globally rely on Akamai to help them realize competitive advantage through agile solutions that extend the power of their multi-cloud architectures. Akamai keeps decisions, apps and experiences closer to users than anyone - and attacks and threats far away. Akamai's portfolio of edge security, web and mobile performance, enterprise access and video delivery solutions is supported by unmatches customer service, analytics and 24/7/365 monitoring. To learn how Akamai is shaping the future of digital transformation, visitwww.akamai.comand follow @Akamaijobs onTwitter,Facebook,LinkedInandInstagram.
Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more atwww.akamai.com/diversity.
Akamai Technologies is an Affirmative Action, Equal Opportunity Employer. If you'd like more information about EEO rights under United States law, please clickhere.