Akamai Technologies, Inc. System Operations Engineer in Krakow, Poland

System Operations Engineer

Krakow, Poland


Jun 20, 2018 Post Date

013408 Requisition #


About the Job
The System Operations team manages Akamai’s production environment and shares responsibility for keeping it fast, secure and reliable. This role requires in-depth knowledge of proprietary services in addition to a big picture understanding of the entire infrastructure. The Systems Operations Engineer directly supports the core infrastructure services at Akamai.

About the Team

The System Operations team works within the Global Performance and Operations organization along with the company’s top developers to deploy and support 200,000+
servers across the globe. System Operations ensures that Akamai’s platform remains reliable and maintainable in a fast paced, evolving environment.


  • Manage, enforce, and implement processes that provide internal Akamai users access to core infrastructure. 

  • Work through detail-oriented procedures to handle change requests to Akamai’s deployed network. 

  • Collaborate with our global System Operations team to maintain consistent workflows across the group. 

  • Serve as escalation point for internal Akamai users on a broad range of issues where System Operations is responsible for subject matter expertise and implementation. 

  • Promote operational best practices to maintain the integrity of the Akamai network. 
Basic Qualifications 

  • Sufficient linux knowledge/experience 

  • Strong background troubleshooting complex issues 

  • Solid understanding of modern Internet protocols 

  • The ability to drive issues to resolution 

  • Strong communication skills to foster rapport with all colleagues 

  • Adept at working in both a team environment and independently on some issues 

  • Degree in Computer Science or equivalent experience

Desired Qualifications 

  • Proficient in at least one of: perl, python, SQL, shell

  • Prior operations experience (2 or more years) in public-facing infrastructures 

  • Experience in working on massively distributed networks 

  • Strong desire to learn and increase knowledge set 


About Akamai Technologies

Akamai is the global leader in Content Delivery Network (CDN) services, making the Internet business ready—fast, reliable, and secure—for its customers. The company's advanced web performance, mobile performance, cloud security and media delivery solutions are revolutionizing how businesses optimize consumer, enterprise and entertainment experiences for any device, anywhere. Headquartered in Cambridge, MA, Akamai has offices around the world and operates the most pervasive, highly distributed CDN—with more than 200,000 servers in 110 or more countries—delivering up to 30% of all Web traffic. Learn more atwww.akamai.com/careers.

Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more atwww.akamai.com/diversity.