Akamai Technologies, Inc. Senior Solutions Engineer - Enterprise Security in Santa Clara, California

Senior Solutions Engineer - Enterprise Security

Santa Clara, United States

Sales/Sales Engineering

Jun 19, 2018 Post Date

013477 Requisition #

Overview

The Enterprise Solutions Engineer (ESE) is a technical sales specialist with a deep understanding of enterprises' digital business, infrastructure, security, and application access requirements of today's fast changing IT environments. They employ IT, industry vertical, and technical expertise to address customer business challenges and technical needs, and prescribe solutions from Akamai's innovative enterprise security, identity, and access solutions to address customer security needs. The ESE has proven technical pre-sales experience and is proactive and self-directed, responsible for leading technical sales activities with customers, managing the technical relationship and enablement activities with partners, and assuming subject matter expert and enablement responsibilities within Akamai. As a Senior Solutions Engineer you will be responsible for:

  • Working closely with Akamai Enterprise Sales to support existing and prospective customers to incorporate Akamai Enterprise products and services into their architecture and operations to derive business value

  • Assisting customers as they move to more agile, secure, identity centric security models by taking a consultative approach to solutioning and solving challenges around next generation security transformation

  • Supporting Enterprise Channel partner recruitment and revenue generation activities, including enabling and educating the partner on combined technical value proposition, and assisting with qualifying opportunities with solution decisions

  • Leading proof of concept (PoC) and beta programs with customers and partner teams to ensure technical success and delivering against business objectives which may require on-site visits and hands-on software configuration

  • Educating and enabling Akamai cross-divisional direct sales teams on the Enterprise solution portfolio


Partnering with product and engineering teams to develop the tools and collateral needed to support the technical teams engaged in selling and fulfillment

  • Collaborating with engineering and product management teams to influence product roadmaps and the inclusion of business priorities and requirements of early adopter customers

Participating in industry events as a technology evangelist, speaking with prospects and customers, and often presenting the technology


Showing high standards of leadership and teamwork - proactively partnering with sales, our partners, within the team, and providing knowledge transfer among peers (case studies, best practices, processes, etc.)

  • Traveling up to 40%

About the Team

Akamai's Enterprise Division is a dynamic business unit responsible for developing and selling Enterprise Security, Identity, and Application Access products to enable customer Enterprise IT and Security teams. These solutions provide fast and reliable enterprise application access and help mitigate endpoint malware and phishing attempts to help provide safer, easier, and faster security transformations. Ultimately, our goal is to secure, protect, and accelerate all Enterprise communications as a cloud gateway service. The division consists of product management, engineering, sales and technical pre-sales, product marketing, business development, and product support, and works closely with several other groups within Akamai and our external partners.

Qualifications

Required Education and Experience

Applicants must meet one of the following education and experience requirements:

  • 12 years of relevant experience and a Bachelor's degree in Computer Science or related field or

  • 8 years of relevant experience and a Master's degree

Required Skills

  • 10+ years of experience in a customer facing environment such as sales or technical consulting

  • 5+ years of experience in technical pre-sales, working directly with customers, channel partners, carrier or system integrators, and business partners

  • 5+ years of experience working with internet technologies and networking protocols such as TCP/IP, HTTP/HTTPS, and DNS as well as experience with VPN

  • 3+ years ofexperience in the web application security field

Desired Skills

  • Industry recognized certifications such as CCSP, CCDA, CCNA, CCNP, CISSP

  • Experience with routers, network appliances, WAN Optimization, Virtual Machines and SaaS

*Experience with IP networking, switching and routing technologies such as BGP, VLANs, MPLS; Firewall, Router, or Switch configuration


Experience with Cloud Access Security Brokers (CASB) or Secure Web Gateways (SWG), Identity Access Management, and Digital Identity

  • Experience with on-site IDS/IPS or Firewalls or Web Application Firewalls

  • Experience with malware, phishing and social engineering


Strong background in Layer 7 technologies and protocols, such as HTTP, DNS, SSL, Web & App Servers, Load Balancers, Content/Application Delivery Network (CDN), HTTP Streaming, Mobile Site/Application Acceleration, Three Tier Architectures

  • Experience within Enterprise Infrastructure, and the Carrier and/or Service Provider landscape

  • Excellent written, verbal, and presentation skills appropriate to both technical and management clients

  • Experience developing and enhancing strong client relationships

  • A proven track record demonstrating good business judgment, an ability to make decisions, and a passion for excellence

  • Excellent English language skills

About Akamai Technologies

Akamai is the global leader in Content Delivery Network (CDN) services, making the Internet business ready—fast, reliable, and secure—for its customers. The company's advanced web performance, mobile performance, cloud security and media delivery solutions are revolutionizing how businesses optimize consumer, enterprise and entertainment experiences for any device, anywhere. Headquartered in Cambridge, MA, Akamai has offices around the world and operates the most pervasive, highly distributed CDN—with more than 200,000 servers in 110 or more countries—delivering up to 30% of all Web traffic. Learn more atwww.akamai.com/careers.

Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more atwww.akamai.com/diversity.