Akamai Technologies, Inc. Senior Field Network Engineer in United States
Senior Field Network Engineer
Harrisburg, United States
Jun 15, 2018 Post Date
013372 Requisition #
We are seeking a self-motivated and productive network engineer to work on new and exciting products - Akamai’s application acceleration systems aim to improve the performance and reliability of how applications perform over U.S. Government networks. This position is a unique opportunity to work in a dynamic environment with some of the top engineers in the industry, all while building one of the largest distributed systems in the world.
Work independently or lead small technical teams with Akamai commerce customers to evaluate their web architecture and deliver the appropriate integration solution. This includes, but is not limited to, evaluating the customers’ content management and publishing processes, web application architecture, security requirements, DNS configurations, and provide detailed documentation for a custom solution that satisfies the customers’ business and technical requirements.
Work closely with customers and pre-sales teams to manage and implement customer trials, propose technically feasible solutions and set accurate expectations on effort and timelines for integration. Establish success criteria and act as the single point of contact for the customer for all technical issues and project deliverables.
Create and manage to proposals, Statements of Work and detailed project plans for customer integrations including timelines and effort estimates.
Work closely with Account Management, Sales professionals, engineering, product development and Customer Care to resolve issues that arise during customer integrations.
Identify new product features and additional sales opportunities during trials and integrations and communication of the same to product development and sales teams.
Track and document status and time spent on customer integrations.
Participate in internal projects that help scale the group, implement best practices, and improving our methodology and quality of integrations.
Review quality of customer integrations.
Minimal travel to supported customer’s offices when necessary (10% travel).
About the Team
Our team is dedicated to providing the highest quality customer service at every opportunity, and providing industry leading solutions for Government customers. We work to ensure that Akamai’s Public Sector customers are able to realize the full value of the solutions that Akamai can deliver to enable their mission.
Required Education and Experience
- Minimum 8 years of relevant experience and a Bachelor’s degree in Computer Science, MIS, Engineering, another related field or its equivalent.
Minimum 5 years of network engineering and programmatic experience
Minimum 2 years of experience with solid understanding of IP networking including, routing (BGP, OSPF), switching, encapsulation, addressing protocols, VPN, MPLS
Minimum 2 years of experience with enterprise networks and DoD’s NIPRNet and SIPRNet
Minimum 2 years of experience with Network Implementation and Configuration Management
Top Secret Security Clearance / SBI eligible required
US citizenship required
Good understanding of network security principles and practices
Must possess Strong written and verbal communication skills
Must possess excellent technical apptitude and a desire to learn constantly
Must be action oriented, capable of independently solving complex technical problems and able to communicate clearly and effectively to both technical and business audiences
Must be willing to travel 15 - 30%
About Akamai Technologies
Akamai is the global leader in Content Delivery Network (CDN) services, making the Internet business ready—fast, reliable, and secure—for its customers. The company's advanced web performance, mobile performance, cloud security and media delivery solutions are revolutionizing how businesses optimize consumer, enterprise and entertainment experiences for any device, anywhere. Headquartered in Cambridge, MA, Akamai has offices around the world and operates the most pervasive, highly distributed CDN—with more than 200,000 servers in 110 or more countries—delivering up to 30% of all Web traffic. Learn more atwww.akamai.com/careers.
Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more atwww.akamai.com/diversity.